I’ve been through the whole customer service thing and they just want to blame it on Verizon. If I try to resume, I have to watch all the commercials and then it freezes again. Every minute, the app freezes and I have to close it and start over. I’m beyond frustrated and angry! For several yrs., I’ve been paying to watch CBS shows and all I get is constantly frozen episodes! It takes 2 hrs SERIOUSLY to watch an hour long show. Hours were wasted and thanks to this app I now probably need therapy. I genuinely wish that I could get the time I spent messing around with this app back. Then still will skip some of the scene again so basically I keep missing key parts of the show- on top of seeing some parts 17 times because I have to keep hitting the rewind button to get sound. Then when I try and rewind, I have to watch the ads again and then when I get back to the part I want to watch, it makes me watch the ads AGAIN. Then it will go to a commercial in the middle of one of the most intense scenes and when it comes back it’s 5 minutes ahead of where it left off. I have to press the 10 second back button to get it to work.
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I feel bad for the TV shows that have to rely on this app for ratings because I genuinely could not spend another minute of my life battling with this app to continue my show. I tried this on my Apple TV, my iPhone, my iPad. I’m seriously considering calling my bank for fraudulent activity and having them refund me the money for this app because having to pay for this monstrosity of an app is definitely against the law. I would have given this thing 0 stars if it would have let me but of course you can’t. I have never written a review on here before but I felt that it would be a disservice to everyone if I didn’t write one on this app. Need help using CBS Interactive? Try their Help Center now! More Matches Get Pricing Info for CBS InteractiveĬontact CBS Interactive! Or Contact Support NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CBS Interactive The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Paramount+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.
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